Return
Humchaya Return and Refund Policy (Detailed Breakdown)
Last Updated: 20 April 2025
Thank you for shopping at “Humchaya”
This policy outlines the conditions under which you can return or exchange an item you purchased from Humchaya
Key Definitions:
* Company (We/Us/Our): Refers to Humchaya.
* Goods: The items offered for sale on the website.
* Orders: Your request to purchase goods from Humchaya.
* Website: Humchaya.com
* You: The individual or entity purchasing goods from Humchaya.
Your Order Cancellation Rights:
You have the right to cancel your order within 3 days of receiving the goods.
How to Cancel an Order:
* Inform Humchaya of your decision to cancel within the 3 day window. You can do this by replying to your order confirmation email.
Refunds:
* Humchaya will issue a full refund within 3 days of receiving the returned goods.
* The refund will be issued using the same payment method used for the original purchase.
* You will not be charged any fees for the refund.
Conditions for Returns:
* The goods must be returned within 3 days of purchase.
* The goods must be in their original packaging.
Items Not Eligible for Return:
* Goods made to your specifications or personalized.
* Goods that cannot be returned due to their nature (e.g., perishable items, expired items).
* Goods that cannot be returned due to hygiene reasons (e.g., unsealed personal care items).
* Goods that become inseparably mixed with other items after delivery.
Humchaya reserves the right to reject returns that do not meet the above condition.
Returning Goods:
* You are responsible for the cost and risk of returning the goods to Humchaya.
* Return the goods to the following address: (Humchaya, Bamunbari- 786613)
* Humchaya recommends using an insured and trackable mail service, as they are not responsible for lost or damaged goods during return shipment.
* Humchaya cannot issue a refund without receiving the returned goods or proof of received return delivery.
Contact Us:
If you have any questions about h Return and Refund Policy, please contact them using Email: humchya2025@gmailcom
Humchaya Refund Policy
In an unlikely event where any of the following happens, we are liable to either issue a refund (partial or full) or send you a fresh order:
If theft happens during shipment
If intrusion happens during shipment
If the product gets perished before reaching the consumer
If product gets crushed during the shipment
If wrong order is sent to a customer
If your location is not serviceable by our courier partners
If the order contains an item that is no more available or is out of stock
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at <humchaya2025@gmail.com>